Frequently Asked Questions
Clear answers to help you get the most out of SmartFlex.
Is the Free plan really free?
Yes. You can compress videos to 480p and adjust images with essential presets— no credit card required.
What do I get with Pro?
HD/FHD compression, advanced presets, faster processing, and priority support designed for creators.
Which formats are supported?
Video: MP4, MOV, WEBM. Images: JPG, PNG, WebP. More formats are coming based on community feedback.
Do you keep my files?
Files are temporarily processed and not stored long-term. See our Privacy & Terms for full details.
Can teams use SmartFlex?
Yes. Enterprise plans support multi-user teams, custom limits, workflows, and priority assistance.
How do I report issues or request features?
Use the Feedback page to share bugs and ideas — we iterate fast and prioritize creator needs.